Questions, bug reports, or anything not answered below:





This is a deliberate design choice. NovelChat's suggestions and critiques appear in the chat panel only. Deciding what to change in your document, and making that change, stays a manual step you take yourself. NovelChat is built to give writers feedback and ideas, not to generate or manage the story on their behalf. Keeping that boundary in place is meant to keep you as the author of your own work.
An API key is a private credential issued by your AI provider (OpenAI, Anthropic, Google, or a compatible service) to access their service programmatically, similar to a password for applications like NovelChat. Create an account directly with the provider and generate a key from their website. NovelChat does not issue or sell API keys. When adding a provider in NovelChat, the "Get an API key" link next to that field opens the correct page for the selected provider. The example below shows this page for Google Gemini, which currently offers a free API key for its lower-tier preview models.
NovelChat does not charge for usage. Each message sent through NovelChat is a request to the configured AI provider, billed to your own account under that provider's pricing. NovelChat has no visibility into or control over these charges. Check your provider's billing dashboard for exact costs and its pricing page for current rates.
Your API keys, chat history, and settings are stored only on your own computer. NovelChat has no server. After a message is sent, it goes directly to the configured AI provider. Handling of that data from that point on is governed by the AI provider's own privacy policy, not NovelChat's. Review your provider's policy for details. See the Privacy Policy for full details.
Close Word completely, not just the task pane, and reopen it. If a certificate warning appears, confirm that the installation link in use is the correct, current NovelChat link rather than an outdated or internal one. Contact support if this is unclear.
Yes. Add as many providers as needed. Each chat uses one provider. Multiple chats can be open at once, each using a different provider if desired.
A Story Bible stores lasting facts about your story, such as characters, locations, and plot points, so you do not have to repeat them in every message. Create one from the Story Bible screen, or directly from a chat's Story Bible field, then add entries with a short title and the fact itself. Bind a Story Bible to a chat, and NovelChat automatically includes every checked entry as context for that chat, keeping the AI's replies consistent with what you have already established.
Yes. "Critique this" sends a built-in instruction asking the AI to review your selected text as a developmental editor. To change the wording, open Settings from the gear icon in the chat screen, edit the Critique prompt field, and click Save. Clearing the field and saving resets it to a short built-in fallback rather than leaving it empty, so "Critique this" always has something to send. Click "Revert to default" to restore the original wording at any time.
Email novelchat@digitalcube.com with a description of what you were trying to do, what happened instead, and a screenshot if available.